Question 1

How do I create an account for the Community Tool Library?

Accepted Answer

Click here to create an account. You will need to provide your contact details and a credit card. Using our Community Tool Library is free of charge for environmental and beautification projects in South and East Auckland. However, we require a credit card to be registered to your account in case of loss or damage. Please read our User Agreement when you register for the full terms and conditions. Verify your email address by clicking the link that is sent to you when you create your account. You will now be able to make a reservation when you log in.

Question 2

How do I make a reservation?

Accepted Answer

Make sure you have created an account and are logged in. Browse the inventory. Select the item(s) you wish to borrow by clicking the blue 'Reserve' button.  Choose a pick up time to collect your item(s). Please note, we need two business days to process your request. If you wish to borrow multiples of an item, you can change the quantity of items in your Cart. Before you confirm your reservation request, please select an existing project or add a new project. This is so we have the details of what you are planning to use the tools for. Click 'Submit Reservation'.

Question 3

How do I pick up my reserved items?

Accepted Answer

Once you have made a reservation request, we will be in touch within two business days to confirm your reservation. Please wait for your reservation to be confirmed before picking up your items.   Once your reservation is confirmed, you can pick up your item(s) at your pick up time at 38 Holmes Road, Manurewa.   Please come to reception when you arrive. Please bring your reservation number and photo ID so we can confirm your identity. If someone else is picking up your items, please let us know so we can confirm their identity.

Question 4

How do I return items I have borrowed?

Accepted Answer

When you are ready to return your items, please contact Paula on 09 269 4080 or paula@beautification.org.nz to arrange a drop-off time.

Question 5

Can I borrow items for my own personal use?

Accepted Answer

Our Community Tool Library is currently available for environmental or beautification projects in South or East Auckland only. If you want to borrow tools for personal use, check out Auckland Library of Tools.

Question 6

Can I borrow items for projects outside of South and East Auckland?

Accepted Answer

Our Community Tool Library is currently available for environmental or beautification projects in the following local board areas only: Franklin Local Board Howick Local Board Manurewa Local Board Māngere-Ōtāhuhu Local Board Papakura Local Board Ōtara-Papatoetoe Local Board Find your local board

Question 7

I would like support or advice for my environmental or beautification project.

Accepted Answer

As well as our Community Tool Library, there are other ways we can support you to lead your own successful environmental or beautification project in your community.   Tiaki Fund
We offer grants of up to $1,000 per project towards the cost of locally led environmental or beautification projects in South or East Auckland. This funding can be used for things like paint, tools, plants, materials, waste removal services and more.    Community Compost
Papakura has a weekly kerbside collection of household food scraps which are made into compost. This compost can be ordered and collected from the Beautification Trust free of charge for South and East Auckland communities to use in their home gardens, schools and community gardens.    Creator Space
Everyone should have a chance to share their skills, knowledge and passion. Our workshop and classroom space is available to hire for running public classes related to sustainable practices and environmental education.   Plus our experienced team are happy to help with advice and tips along the way. Request support or contact us.

Question 8

I am having trouble using the website.

Accepted Answer

If you are having trouble or encounter any issues using our site, please call us on 09 269 4080 or email admin@beautification.org.nz

Community Tool Library

Frequently Asked Questions

Whakamana Hapori, Empowering Communities

Tiaki Fund

Community Compost

Creator Space

Before you go... do you want to stay in touch?
Sign up for email updates and stay up to date with what's happening in your community